Welcome to SCCI
Enterprise Relationship Management
The formal management of those aspects of a joint enterprise that contribute to bottom-line success. The key to successful collaboration.
Who We Are
We are experts in the science of practical collaboration management. We have worked with clients internationally, in over 200 blue chip, SME, private and public sector organisations.
Research
We research inter-organizational relationship management with colleagues in US and Australian universities and at Cranfield School of Management in the UK.
What We Do
We provide an advisory and diagnostic service to organizations who are considering establishing collaborative relationships or who wish to improve the overall performance of their alliances. We often work with consultant associates who deliver complete change programmes to alliances.
Services
We offer a set of collaborative relationship appraisal tools, under the brand PartnerLink, that provide key performance measurements and solution-focused diagnostics. They involve all alliance partners, are very quick and efficient to run, and offer the great advantage of getting through the investigative phase much faster than conventional methods
Our Vision
To enable companies to follow the principles of Enterprise Relationship Management to develop the skills for high-performance relationship management by:
Bringing the partners closer together with a renewed understanding of their joint business, its objectives, its processes and its emerging opportunities
Giving managers a way of continuously improving partnership performance with both customers and suppliers
Providing a governance framework that allows strategic decisions to be made about alliance policy