OUR SERVICES

SCCI’s services are designed to operate in a variety of situations. The main services are outlined below. More detail is available by clicking the links:

Enterprise Relationship Management

Enterprise Relationship Management – ‘making collaborative performance certain’ used to enable alliances to establish and maintain formal relationship management systems

Enterprise Relationship Management Plan

Enterprise Relationship Management Plan – ‘a collaborative management framework’ used by alliances to keep track of the plans, activities, decisions, changes and performance

Profile

Profile – ‘partnership potential’ used to improve internal partnering capability and thus prepare organisations for partnering

Barometer

Barometer – ‘quick look’ used for an initial gauge of performance, regular monitoring and strategic overview of a portfolio of relationships

Partnership

Partnership – ‘in-depth diagnosis’ used for measuring key relationship performance dynamics and providing sufficiently detailed analysis and recommendations to allow a change programme to be initiated

Portfolio

Portfolio – ‘strategic overview’ used to discover where good and poor practices are situated in your key relationships and allow them to be managed

Alliance

Alliance – ‘multi-party teamwork’ used in Barometer and Partnership versions to measure the performance and diagnose the issues within an alliance or consortium

Enterprise Relationship Management

A summary of the formal management process, including the Enterprise Relationship Management Plan that we have designed to enable reliable alliance management.

Performance Measurement

A summary of the way that measurement is a Key Part of Enterprise Relationship Management.

“The fact that the customer has pointed out a number of reservations has come as a complete surprise to us. We are going to discuss the matter with them in a special meeting.”

Project Director, Lucas Aerospace